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Earth's Bounty
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Medical Director
Stephen A. Center, M.D

Customer Service


By Mail:
Earth's Bounty
9700 NE 126th Ave
Vancouver, WA 98682
United States
By Phone (local):
(360) 816-1200 M-F 8:30AM - 4:30PM Pacific Time
Toll Free:
(800) 736-5609
By Fax:
(360) 816-1201 M-F 8:30AM - 4:30PM Pacific Time

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All confidential information and credit card transactions utilize 128-bit SSL secure server encryption to ensure protection of your privacy.

WAYS TO SHOP

Online
   

Through our online shopping feature in this web site, you are able to shop 24 hours a day, 7 days a week. By using the shopping cart, you may select items for purchase, then review your order and submit it through the convenience of your computer.

By Phone

Call (800) 736-5609 toll free from 8:30 a.m. to 4:30 p.m. Pacific Time, Monday through Friday. For local and international orders, please call (360) 816-1200. If an order form would be helpful to you, please click below to print one out.

By Fax

Print an order form (see below), complete it and fax to us at (360) 816-1201. Be sure to include your phone number and fax number in case we have a question.

By Mail

Print an order form (see below), complete it and mail it to us at: Order Department, Earth's Bounty, 9700 NE 126th Ave, Vancouver, WA. Please be sure to fill out the order form completely and include payment with your order.

Click here for order form ...

the order form is displayed in PDF file format, which is universally readable by PC and Macintosh computer platforms. PDF files are "read-only" files that are viewed through the software "Acrobat Reader" by Adobe.If your computer does not already have this software, you may download it for free from Adobe's web site at www.adobe.com.

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PAYMENT OPTIONS  
Credit Card:
We accept Visa, MasterCard, Discover and American Express.

Check or Money Order: Mail orders may be paid by personal check, bank cashier's check or money order—payable to Earth's Bounty, Inc. Checks without pre-printed name and address information may delay processing of your order. Checks returned for insufficient funds are subject to a $35.00 per check charge and must be replaced immediately with a money order or cashier's check.

Sorry, Earth's Bounty does not use C.O.D.

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TERMS & CONDITIONS

Pricing
Earth's Bounty (EB) guarantees all online prices. We strive not to change our prices but reserve the right to do so if needed.

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Shipping
We ship to all street addresses in the USA & APO/FPO. Orders of 4 bottles or less of capsules are generally shipped by US Mail. Most other orders are shipped UPS or FedEx (no PO Boxes please). Orders received before 12:00PM, Pacific Time, Monday through Friday, are generally processed the same day. Orders received after 12:00PM are generally processed the next business day. In the continental USA, the standard shipping rate is $3.95 per order. Rush Shipping is $6.95 for most orders under 10 pounds (call for Rush Shipping rates over 10 pounds and orders that include liquids). There is a $1.00 per bottle Delivery Surcharge for all 32 oz juices. APO/FPO address are shipped for a flat $3.95 up to 12 pieces.

                                   

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Money Back Guarantee (Less Shipping & Handling)

Returns
Earth's Bounty products are unconditionally guaranteed forever (in U.S.A.). You may return any product at any time, for any reason, for a complete refund or exchange. If you bought the product from us, simply return the product to us with a short explanation and proof of purchase. If you bought the product from a store or other Earth's Bounty reseller, please return the product to them for a refund or exchange.

Claims
If you experience product lost, damaged or shorted in your order, please make a claim to us via phone, fax or e-mail within 10 working days of your order (be sure to give us your name and phone number and/or e-mail so that we may contact you). Please do not alter the product or packaging prior to contacting us. We will take care of this for you right away.

Privacy Policy
At Earth's Bounty, we recognize your right to confidentiality and are committed to protecting your privacy. We use a secure server for credit card transactions to ensure absolute confidentiality. Under no circumstances is your credit card information used for anything other than orders. We do not give, rent or loan any identifiable personal information to any third party unless you have authorized us to or we are legally required to do so. 

You may "opt-out" of any future communications from us at any time.  You can also do the following by contacting us by phone or via email:

  • See what data we have about you, if any.

  • Change / correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you may have about our use of data.

If at any time you feel that we may not be abiding by this privacy policy, you should contact us immediately via telephone at: (360) 816-1200 or email us at: info@earthsbounty.com.

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